Shipping & Delivery
Currently, we only accept orders from Kuwait, Saudi Arabia, United Arab Emirates, Bahrain, Qatar, and Oman.
Order processing:
All orders are processed within three business days after receiving your order confirmation email.
Kuwait orders delivery charges:
We offer 2 KD flat delivery charges for Kuwait orders. Orders are delivered within 24 hours from processing the order.
International orders shipping rates & delivery estimates:
Shipping charges start from 10 KD and will be calculated for your order based on its weight and displayed at checkout.
The estimated delivery time for international orders is 2-7 business days from shipment confirmation.
Shipment confirmation & order tracking (International orders):
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, duties, and taxes (International orders):
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Yelloona Store is not responsible for these charges if they are applied and are your responsibility as the customer.
Delayed orders:
If you haven’t received your order within 7 days of receiving your order confirmation email, please contact us at info@yelloona.com with your name and order number, and we will look into it for you.